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Board index » Forum information » Community Guidelines and terms and conditions

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 Post subject: Online community terms and conditions
 Post Posted: 22 Aug 2016 14:30 
Site Admin
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1. Purpose
The Arthritis Care online community is for people with arthritis to support one another online.

Do not post or private message any material which may be discriminatory or cause offence on the grounds of an individual's sex, race, religion or belief, ethnic or national origin, sexual orientation, age, marital status, disability or working status.

You may not use the online community to post or private message any material or links to any material which is knowingly false and/or defamatory, inaccurate, abusive, harassing, obscene, profane, threatening or otherwise in violation of the law.

You agree not to participate in mischievous or malicious behaviour which causes damage or may cause damage to Arthritis Care or this site or any of the computer systems on which this site resides.

The use of the online community for gathering information for surveys and research studies, or similar, is prohibited.

You must be over 18 years of age in order to participate in the Arthritis Care online community. If you are under this age please do not try to access the online community, anyone found to be using the forum under this age will have their account terminated.

Please be aware that any conversations with other users or Arthritis Care are not a substitute for professional medical care. If you have any concerns about your health or the treatment you are receiving you should discuss these with your doctor

2. Copyright and third party rights

You agree that you will not use the Arthritis Care online community to post or private message any copyright material or intellectual property that is not your own without the express permission of the copyright or intellectual property holder.

You may add links to internal or external sites within your post or private message but you agree to remain responsible for any links you add. We reserve the right to remove any links on the public forum that we consider inappropriate.

If you upload or post any links to photos you must ensure you have the permission of person who owns the photos and the people who are in the photos.

3. Moderation of the online community

We have a team of moderators who ensure that the community is a safe and friendly place to get the support you need. The community is moderated during working hours in the week and we endeavour to respond as quickly as we possibly can. Any posts that we feel are inappropriate will be removed and we will contact users with an explanation should we need to do this. Anybody who spams the community with either sales, products promoting arthritis cures or, unrelated or offensive materials will be banned from the community – however we will always see this as a last resort and will give notice where possible.

Please don’t post any research surveys on the online community and email the Digital Engagement Officer at to request permission to do so. We will review these on a case by case basis.

5. Your promise to us

You agree to indemnify and hold harmless Arthritis Care from and against:

Any claim, liability, cost, damage or loss we may incur (including, without limitation legal costs) as a result of any material you post on our forum or privately message to another Arthritis Care online community member.

Any violation by you of your obligations under these terms and conditions.

6. Privacy and Data Protection

Please refer to our Privacy notice and use of cookies ... of-Cookies

7. Exclusion of liability

Arthritis Care hereby excludes all and any losses, liabilities, claims, damages, expenses or costs (whether as a consequence of its negligence or otherwise) arising in connection with:

your use or inability to use the online community

any unauthorised access to or alterations of information provided by you

and shall not be limited to the above.

8. General

We reserve the right to change these terms and conditions at any time.

If you are uncertain about anything in these terms and conditions, please contact us by going to the Terms and conditions topic area, or contact a moderator by sending a private message or by emailing us

9. Copyright © Arthritis Care

All material on the website and the online community is protected by copyright.

Although users are encouraged to view, print and download the contents for personal use, the material on this online community or any part of it is not to be incorporated or distributed in any work or in any publication in any form, nor used for any commercial purposes.

11. Your data and what you share

Arthritis Care and Arthritis Research UK have joined together to help more people live well with arthritis. Now that we are one organisation, the information you give us when registering for this community, will be held by Arthritis Research UK. We will not pass on or sell your name or email address to anyone.

To help others and make this community and our information as helpful as possible, we will sometimes use what's written on our community to help us market our work and promote what we do to other people. We'll always do this anonymously, removing any names or identifiable details from what we use. Please contact if you have got any questions about this.

Sharon Kilty
Digital Community Engagement Officer

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